Overview
The Communications Assistant will support the Brand and Communications Unit in delivering communications, visibility, and documentation for the Emergency Response Fund project and programme teams. The role will contribute to social media management, media relations, content gathering, and documentation, while serving as a brand focal point.
Key Responsibilities
- Support the implementation of communications plans for the Emergency Response Fund project and other programme activities.
- Gather, draft, and organise field content, including human-interest stories, photos, quotes, captions, case studies, and programme updates.
- Support social media management by developing draft posts, captions, content calendars, and visual briefs, and by tracking engagement and performance.
- Assist with media relations activities, including maintaining media contact lists, supporting press engagements, drafting media materials, and tracking media coverage.
- Maintain documentation and tracking systems for communications requests, field visits, visibility materials, content approvals, media coverage, and project communications outputs.
- Provide brand support to programme teams and partners, including reviewing visibility materials and advising on logo use and brand guidelines.
- Support the development of newsletters, factsheets, briefs, reports, presentations, and success stories.
- Coordinate with field teams to identify communication opportunities, document project achievements, and capture evidence of impact.
- Ensure all communications activities comply with safeguarding, dignity, consent, data protection, and ethical storytelling standards.
Required Experience
At least two years of relevant experience in communications, documentation, media relations, social media management, content gathering or visibility support, preferably in a humanitarian or development context. Experience working in Borno State or in humanitarian response settings, including with displaced populations and vulnerable communities.
Qualifications
A degree or Higher National Diploma in Communication, Journalism, Mass Communication, Media Studies, Development Communication, English, Social Sciences or a related field. Completion of NYSC is compulsory.