SUPPLY CHAIN AKIBA SUPPORT OFFICER

Overview

Provides functional support and second-line assistance for the supply chain information system, contributing to consistent system use, data quality, and continuous improvement of supply processes.

Key Responsibilities

• Support the maintenance of supply chain processes and procedures related to AKIBA.
• Assist in the deployment and rollout of AKIBA in projects and missions.
• Provide first- and second-line functional support to users.
• Support the implementation of new system functionalities and modules.
• Assist in monitoring data quality and consistency in AKIBA.
• Support the maintenance of the item catalogue.
• Contribute to the development and dissemination of documentation and training materials.
• Assist in continuous improvement initiatives.

Required Experience

Proven experience in ERP implementation, deployment or support is mandatory. Previous field experience with Médecins Sans Frontières (MSF) as a Pharmacist (Pharma Co/Mission Pharma) or in Supply Chain functions is mandatory. Experience in Business Process Management (BPM) is required.

Qualifications

University degree in Pharmacy, Supply Chain Management, Enterprise Resource Planning (ERP), Information Systems Management, or a related field.

Other Details