Overview
This role drives strategic adoption and change management for digital transformation initiatives, leads IT communications and marketing, and develops digital capabilities to enhance staff digital competency.
Key Responsibilities
- Promote business vision with a benefit framework.
- Employ a structured and culturally appropriate change management methodology.
- Guide and prepare change team members.
- Collaborate with BPMSD to design and implement mechanisms that encourage desired digital behaviors.
- Provide leadership for change advocates.
- Promote and provide training, coaching and mentoring about change management practices.
- Lead external digital marketing efforts.
- Design bank-wide communication campaigns, engagement activities, and events.
- Manage digital learning projects.
- Implement a digital fitness program.
- Establish ADB's Digital Competency Framework and design learning pathways.
- Support the Director in managing the division.
- Represent the department on interdepartmental working groups.
- Supervise the performance of reporting staff.
- Plan and ensure the ongoing learning and development of reporting staff.
- Perform other tasks as required.
Required Experience
At least 12 years work experience including international experience working in several countries. Must be able to effectively handle difficult clients and have proven successful relationship management experience. Must have driven organization-wide change management efforts. Demonstrated experience producing organization-wide communications and communication strategies.
Qualifications
Master's degree in information technology, information systems, business administration, project management, organizational development, international relations, engineering, journalism, communication, or other related fields. Alternatively, university degree and at least 5 years specialized experience relevant to the position can be considered. Prosci certification is preferred.
