Overview
The ICT Specialist will design, deploy, and operationalize an Information and Communication Technology (ICT) center at the Tanzania Peacekeeping Training Centre (TPTC) and support the development/improvement of the UNDP Tanzania Office dashboard.
Key Responsibilities
- Assess existing ICT systems, infrastructure, and capacity gaps at TPTC
- Design and support the installation of ICT infrastructure, including networking systems, data management and reporting platforms, and communication tools for early warning
- Supervise setup and commissioning of ICT equipment and systems
- Support the establishment of a functional ICT center at TPTC
- Develop standard operating procedures (SOPs) for equipment use, system management, and data handling and reporting
- Design and deliver Training of Trainers (ToT) programs for TPTC staff and relevant partners covering ICT equipment, infrastructure setup, maintenance, and data tools
- Develop training manuals, user guides, and instructional materials
- Mentor the National Officer and selected trainers for sustainability
- Develop a preventive maintenance plan for ICT equipment and infrastructure
- Train staff on troubleshooting and routine system maintenance
- Provide recommendations for long-term ICT sustainability and upgrades
- Support development or customization of digital platforms for early detection of threats to human security, real-time data reporting and sharing
- Integrate ICT tools to enhance reporting on human safety issues, economic vulnerabilities, and public health risks
- Support the development of data analytics and visualization platforms
- Develop and maintain interactive dashboards and reports using Power BI
- Integrate and manage data from SharePoint, Excel, databases, and cloud sources
- Build business applications using Power Apps and support workflow automation
- Collaborate with teams to define key performance indicators (KPIs) and reporting requirements
- Provide training and guidance to staff on data visualization tools
- Ensure data quality, integrity, and compliance with United Nations Development Programme (UNDP) standards
Required Experience
- Minimum 3 years of relevant experience in Information and Communication Technology (ICT) systems development and deployment
- Proven experience in: ICT infrastructure setup and management, Training and capacity building (Training of Trainers (ToT) delivery preferred), Early warning or data systems (desirable), Developing dashboards and reports (e.g., Power BI)
- Experience working with government institutions or training centers
- Experience in peacebuilding, security, or development contexts is an advantage.
Qualifications
- Bachelor's degree in
- Information and Communication Technology (ICT)
- ICT infrastructure and systems development
- Digital transformation and early warning systems
- Capacity building and training
- Data systems and reporting
