Overview
Lead the design, integration, and mainstreaming of Accountability to Affected Populations (AAP) interventions, ensuring affected populations are central to UNICEF’s operations and partnerships. Provide technical and operational support in the management, coordination, and implementation of AAP interventions.
Tasks Summary
- Lead strategic design and implementation of AAP pillars and action plans to scale up AAP interventions across all country office programme interventions
- Implement Country Office strategy and programme section’s action plans to scale up AAP with clear deliverables, indicators, and timeframes
- Review and update programme section AAP plans
- Manage and oversee the AAP team, including planning CFM budget and other associated planning and finances
- Coordinate integration of AAP in Country and Field Office annual work plans and processes
- Convene a regular internal cross-sector group of focal points to share AAP experiences, develop and use common tools and approaches, and agree internal referral pathways for feedback management and resolution
- Ensure feedback, concerns, and priorities from affected populations are consistently and systematically highlighted during internal meetings and planning processes
- Facilitate development and use of harmonized tools and standards for staff and third-party monitoring and reporting of AAP activities
- Monitor the use of resources as planned and verify compliance with organizational guidelines, rules, regulations, and standards of ethics and transparency
- Identify additional resources needed to implement Sudan’s AAP strategy and explore options to mobilize these
- Regularly monitor changes and emerging trends, including public perceptions, that could impact access and acceptance of UNICEF and the programmes it supports, and recommend appropriate response measures
- Provide advice and guidance to UNICEF and interagency partners on AAP issues and approaches
- Represent and coordinate collective AAP approaches and initiatives in the humanitarian response
- Analyze and synthesize inter-agency CFM feedback to inform targeted advocacy, networking, and capacity building with external actors and powerholders
Experience Requirements
- Experience in leading the strategic design and implementation of AAP pillars and action plans
- Experience in implementing Country Office strategy and programme section’s action plans to scale up AAP
- Experience in managing and overseeing AAP teams
- Experience in coordinating integration of AAP in Country and Field Office annual work plans and processes
- Experience in convening internal cross-sector groups to share AAP experiences, develop and use common tools and approaches, and agree internal referral pathways for feedback management and resolution
- Experience in ensuring feedback, concerns, and priorities from affected populations are consistently and systematically highlighted during internal meetings and planning processes
- Experience in facilitating development and use of harmonized tools and standards for staff and third-party monitoring and reporting of AAP activities
- Experience in monitoring the use of resources and verifying compliance with organizational guidelines, rules, regulations, and standards of ethics and transparency
- Experience in identifying additional resources needed to implement AAP strategies and exploring options to mobilize these
- Experience in monitoring changes and emerging trends, including public perceptions, that could impact access and acceptance of UNICEF and the programmes it supports, and recommending appropriate response measures
- Experience in providing advice and guidance to UNICEF and interagency partners on AAP issues and approaches
- Experience in representing and coordinating collective AAP approaches and initiatives in humanitarian response
- Experience in analyzing and synthesizing inter-agency CFM feedback to inform targeted advocacy, networking, and capacity building with external actors and powerholders
Qualification Requirements