IT Operations Officer NOC, Tana (Re-advertised)

World Food Programme - WFP

Staff Closes 24 Jul 2026 1 days left

Overview

Lead the delivery of efficient and effective IT and Telecommunications (TC) services, providing sound, innovative solutions that enable staff to deliver food assistance to beneficiaries.


Key Responsibilities
  • Participate in the development of plans, budgets and policies, and lead the deployment of IT/TC systems aligned with business needs
  • Develop and maintain IT/TC systems and networks, ensuring appropriate data security and access controls
  • Implement and test new hardware for improving and upgrading system performance
  • Develop technical specifications and tender documents, and manage contracts with service providers
  • Coordinate and prepare reports on IT/TC activities, investments and costs
  • Maintain technical expertise and knowledge of industry developments
  • Provide advice to managers and users to resolve complex issues
  • Lead and motivate a small team, monitoring performance, providing coaching, training and guidance
  • Build capability of staff, collaborating with colleagues in the IT division to design and deliver corporate training policies and programmes
  • Ensure effective coordination with other UN agencies
  • Maintain effective partnerships with colleagues and external partners
  • Contribute to emergency preparedness and contingency planning
  • Prepare operational plans and manage resource requirements at the onset of an emergency
Required Experience
  • Five (05) years at a professional level with an Advanced University degree
  • Has assisted in the development of IT governance strategies, policies and system architecture at a HQ and field
  • Has acted in IT advisory capacity to Country/Sub Office leadership
Qualifications

Advanced university degree in Computer Science or other relevant field, or First University degree with additional years of related work experience or trainings/courses

Other Details
Languages Required
Not specified
Languages Preferred
Not specified
Contract Duration
1 year renewable
Work Modality
Not specified
Remuneration
Not specified
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