Overview
Lead the delivery of efficient and effective IT and Telecommunications (TC) services, providing sound, innovative solutions that enable staff to deliver food assistance to beneficiaries.
Key Responsibilities
- Participate in the development of plans, budgets and policies, and lead the deployment of IT/TC systems aligned with business needs
- Develop and maintain IT/TC systems and networks, ensuring appropriate data security and access controls
- Implement and test new hardware for improving and upgrading system performance
- Develop technical specifications and tender documents, and manage contracts with service providers
- Coordinate and prepare reports on IT/TC activities, investments and costs
- Maintain technical expertise and knowledge of industry developments
- Provide advice to managers and users to resolve complex issues
- Lead and motivate a small team, monitoring performance, providing coaching, training and guidance
- Build capability of staff, collaborating with colleagues in the IT division to design and deliver corporate training policies and programmes
- Ensure effective coordination with other UN agencies
- Maintain effective partnerships with colleagues and external partners
- Contribute to emergency preparedness and contingency planning
- Prepare operational plans and manage resource requirements at the onset of an emergency
Required Experience
- Five (05) years at a professional level with an Advanced University degree
- Has assisted in the development of IT governance strategies, policies and system architecture at a HQ and field
- Has acted in IT advisory capacity to Country/Sub Office leadership
Qualifications
Advanced university degree in Computer Science or other relevant field, or First University degree with additional years of related work experience or trainings/courses