Overview
Analyses the utilization of internal and external IT resources to optimize global IT spend and supports the development of business value cases for digital products and services.
Tasks Summary
- Provide analysis in IT spend by category, organizational entity and geography and formulate recommendations to optimize IFRCs global IT sourcing strategy and spend
- Support the development of key performance indicators as part of the business value cases for digital products and services, including the establishment of key performance indicator monitoring mechanisms
- Identify, review and analyse variances and trends on individual products and services performance, and of the portfolio as a whole
- Build and provide intelligence and expertise on IT spend mapping versus the supplier base, the market and best practices, and identify opportunities, develop and launch initiatives as part of the sourcing strategy
- Execute DT finance function, including monitoring different cost centers and expenditures, service recharges and optimize the internal DT financial performance management
- Execute and support the departmental planning, budgeting and resourcing processes
- Act as focal point to manage the optimization and renewal of all technology contracts
- Lead DTs administrative role in major tender processes working together with Procurement
- Collaborate with the procurement team to ensure best value for money terms, and develop and maintain a quality-driven preferred supplier list
- Provide technical and administrative guidance as requested/required during the process of negotiating contracts with new suppliers
- Oversee technology lifecycles, maintain required approval processes
- Support stakeholders in their sourcing activities and supplier management on an ad hoc basis
- Act as the primary point for third party suppliers where required
- Maximise supplier performance by consistently monitoring and reporting on service performance
- Ensure services and invoices are consistent with the terms of the contracts
- Define the Service Level Agreements in contracts and develop and monitor the technology lifecycles
- Collaborate with Digital, Service and Planning teams on business value case formulation and feasibility analysis of product production and maintenance
- Contribute to the building of an effective, high-quality, fit-for-purpose Digital Transformation Department
- Collaborate effectively with Secretariat’s Divisions’ and DTD colleagues to fulfil key responsibilities and to ensure the successful delivery of key deliverables to ensure the effective delivery of objectives pertaining to the IFRC DT strategy, Agenda for Renewal and Strategy 2030
- Ensures effective communication and feedback flows with relevant stakeholders, creating a working environment with stakeholders that creates understanding and acceptance of decisions
- Act as resource and contact person on global technology providers and framework agreements for Membership
- Build and maintain relationships with colleagues within the membership with similar responsibility and share expertise and knowledge freely as and where required
- Partner with regional and divisional staff members to develop data and insights
- Be accountable to the Manager Planning Unit on progress made and delivery, providing data for reporting from the department
- Be a pro-active and dynamic team member, supporting operational content area
Experience Requirements
- Experience in analysing IT spend by category, organisational entity and geography
- Experience in developing business value cases for digital products and services
- Experience in establishing key performance indicator monitoring mechanisms
- Experience in identifying, reviewing and analysing variances and trends on individual products and services performance
- Experience in building and providing intelligence and expertise on IT spend mapping versus the supplier base, the market and best practices
- Experience in executing DT finance function, including monitoring different cost centers and expenditures, service recharges and optimizing internal DT financial performance management
- Experience in executing and supporting departmental planning, budgeting and resourcing processes
- Experience in managing the optimization and renewal of all technology contracts
- Experience in leading DTs administrative role in major tender processes
- Experience in collaborating with procurement teams to ensure best value for money terms
- Experience in developing and maintaining a quality-driven preferred supplier list
- Experience in providing technical and administrative guidance during contract negotiations
- Experience in overseeing technology lifecycles and maintaining required approval processes
- Experience in supporting stakeholders in their sourcing activities and supplier management
- Experience in monitoring and reporting on service performance
- Experience in ensuring services and invoices are consistent with contract terms
- Experience in defining Service Level Agreements in contracts
- Experience in developing and monitoring technology lifecycles
- Experience in collaborating on business value case formulation and feasibility analysis of product production and maintenance
- Experience in building relationships with colleagues within the membership with similar responsibility and sharing expertise and knowledge
- Experience in partnering with regional and divisional staff members to develop data and insights
Qualification Requirements