Overview
Provide strategic leadership and oversight of all support functions in DRC Ukraine (Finance, Supply Chain & Logistics, HR, IT and Administration) to ensure programmes are delivered efficiently, compliantly and at scale.
Tasks Summary
- Serve as a core member of the Senior Management Team (SMT).
- Provide leadership and line management to support function managers.
- Ensure delivery, monitoring and reporting of support services.
- Build and maintain high-performing support teams.
- Lead the strategic development, management and continuous improvement of support operations, systems and compliance frameworks.
- Ensure timely and appropriate technical support to programmes.
- Oversee support to annual planning, budgeting and review processes.
- Ensure DRC Ukraine operations comply with DRC policies, global guidelines, donor requirements and national legislation.
- Develop and implement strategic approaches to ensure robust legal, financial and administrative compliance.
- Provide strategic oversight and technical leadership to all country-level operational support functions.
- Ensure DRC maintains and strengthens its operational capacity to support rapid emergency response.
- Ensure support services adapt continuously to changes in DRC’s geographic footprint, operational scale and programme strategy.
- Ensure Area Offices receive adequate, timely and fit-for-purpose support.
- Lead the development and implementation of a country-level risk management plan.
- Ensure all administrative, legal and compliance systems are accurate, up-to-date and effectively maintained.
- Build the capacity of support staff across the operation.
- Contribute to the development and implementation of DRC global initiatives and systems strengthening efforts.
- Ensure the Country Master Budget is regularly updated and used to inform project development, resource allocation and cost-containment decisions.
- Maintain oversight of all active projects to ensure expenditure is aligned with approved budgets and donor compliance requirements.
- Support the Country Director and SMT in engagement with donors, auditors and authorities.
- Ensure effective supervision, internal controls, audits and follow-up on corrective actions.
- Support SMT in maintaining an up-to-date risk register.
- Participate in audit kick-off and exit meetings.
- Lead the preparation and submission of management responses to internal and external audit findings.
- Lead strategic planning to strengthen staff capacity and systematic learning related to DRC Dynamics (ERP) functionalities.
- Use reports and data analytics from DRC Dynamics to improve operational efficiency, compliance and overall performance.
- Act as a power user of DRC Dynamics, particularly across finance and project management modules.
Experience Requirements
- At least 5 years' experience in relevant field.
- At least 3 years' experience with people management.
- Proven operational management experience in one or more of the following thematic areas within conflict settings: finance, supply chain, human resources and/or information management.
- Experience in a similar role in an international NGO.
- Proven leadership skills and competence in people management.
- Understanding and experience of institutional fundraising.
- Understanding of the context and sensitive to the cultural dynamics.
- Experience working in an ERP system, including supply chain, finance, and HR systems.
- Experience in capacity building of national colleagues as well as partners.
Qualification Requirements
• University degree in economics, business management, international development, or other relevant fields.
