Workday Operations Analyst

Overview

This internship focuses on developing and deploying AI training programs and creating communications to support AI adoption across humanitarian operations. The role aims to empower staff to confidently use AI tools in their daily work.

Tasks Summary

• Design, develop, curate, and deploy training materials for AI literacy and fluency programs.
• Create and deploy practical guides, quick-start documentation, and how-to resources for AI tools.
• Develop and curate training scenarios and use case examples relevant to humanitarian work.
• Craft engaging communications about AI tools, capabilities, and best practices.
• Create announcements, newsletters, and updates for AI champions and the broader organization.
• Organize and curate AI learning resources, FAQs, and best practice documentation.
• Support the AI champions network by creating resources and facilitating knowledge sharing.
• Monitor user questions and feedback to identify training needs and content gaps.
• Research emerging AI trends, tools, and best practices relevant to humanitarian organizations.
• Analyze training participation data and user feedback to measure program effectiveness.

Experience Requirements

• Hands-on experience with generative AI tools like ChatGPT, Claude, Microsoft Copilot, or similar platforms.
• Experience creating educational content, presentations, or training materials (formal or informal).
• Ability to develop engaging written content, guides, presentations, or visual materials.
• Experience working with diverse teams in virtual environments.
• Experience with learning management systems, instructional design, or adult learning principles (preferred).
• Graphic design or video creation skills for developing engaging visual learning content (preferred).
• Data visualization experience (Power BI) for analyzing training effectiveness (preferred).
• Knowledge of change management or organizational adoption frameworks (preferred).
• Experience in NGO, nonprofit, or humanitarian sector contexts (preferred).

Qualification Requirements

• Current student or recent graduate from an undergraduate programme (within 2 years).
• Appropriate Fields of Study/Majors: Communications, Education, Instructional Design, Information Technology, Human Resources, Organizational Development, Technical Writing, or related fields.

Other Details

Languages Required:

Languages Preferred:

Contract Duration: Three-month opportunity

Work Modality: Remote within the US

Remuneration: • Monthly stipend of $800 for US-based interns