Overview
The MEAL Officer role will provide essential support to the Sustaining Education and Learning (SEAL) World Bank funded project, playing a vital role in testing and implementing new tools for monitoring, evaluation, and assessments. The selected candidate will also build the capacity of other MEAL and Project staff and deliver against Save the Children’s operating standards.
Tasks Summary
- Develop/review Monitoring Checklist of project activities and translate it into local language, if required.
- Capacity building of program staffs on project related M&E format/template/form of data collection; Output tracker and Indicator Performance Tracking Table (IPTT).
- Organize frequent field visit to monitor project activities / interventions against Quality Benchmarks/Quality Checklists and produce & share reports.
- Support project staff to strengthen joint planning and monitoring with stakeholders.
- Assist the MEAL Coordinator in conducting situation analysis studies.
- Contribute to the quality of project design – reviewing log-frames, results frameworks, project plan, strategic plans, MEAL Plan, etc.
- Technical support in updating MEAL plans, conducting baseline studies, collecting quality data and analysis against performance indicators and targets.
- Ensure the quality of reporting data and verify data and information from sources periodically on sample basis.
- Review & reflect whether the DIP is followed as per the plan or not during all staff meetings.
- Carry out follow-up monitoring visits to materialize agreed action in the action plan; also maintain 'Monitoring-Action Plan Tracker' at field level.
- Maintain close coordination with MEAL Coordinator on Quality and Accountability issues.
- Share all information (monitoring reports, CFM database preliminary inquiry reports) with MEAL Coordinator.
- Assist the MEAL Coordinator in all formative and operational research.
- Support the evaluation team while conducting periodic evaluation of project intervention at field level, if required.
- Assist the MEAL Coordinator in preparing and conducting baseline studies.
- Ensure quality case studies through program team.
- Establish an effective functional system for complaints/feedback handling and response mechanisms at community level in the support of the MEAL Assistant.
- Ensure the Feedback Response Mechanisms (FRM) are functional and accessible to beneficiaries.
- Develop regular trend analysis of complaints at organizational level and share it with program team as per protocols.
- Assist MEAL Coordinator in carrying out preliminary first verification report in case of serious nature of complaints filed by beneficiaries/communities and support for investigation of that types of complaints as per FRM protocol.
- Make sure that the agreed action plans and FRM action plans are followed in timely manner.
- Share MEAL findings & FRM issues in each monthly meeting as defined in the protocol.
- Assist the MEAL Coordinator in developing quality reports and findings.
- Generate periodic reports, and share along with document, the key learning from the MEAL system.
- Ensure the key learning's are incorporated in upcoming plan and interventions.
- Builds and maintains effective relationships with entire team members of the organization, colleagues, members and external partners, supporters and stakeholders.
- Produce and share MEAL monthly, quarterly, half yearly and cumulative yearly compile report to the MEAL Coordinator and project team through the proper channels.
- Ensure that all the data related to MEAL Action Plan tracker & FRM database are recorded and updated in a timely manner through MEAL Assistant.
- Coordinate closely with the all SC staffs and report with updated complaints registered, their resolution process, Action plan tracker & other MEAL related issues.
Experience Requirements
- Minimum 3 years of progressive professional experience in M&E.
- Previous experience in World Bank projects.
- Experience with M&E methodologies; Facilitation, training, presentation and conducting of qualitative and quantitative research; developing and improving monitoring and data collection systems.
- Experience in database management.
- Experince in data analysis.
- Ability to write clear and well-argued assessment and project reports.
- Experience of, and commitment to working through systems of community participation and accountability.
- Experience of training and capacity building.
- Strong computer skills, including the use of Outlook, Word, Excel and Powerpoint.
- Experience with Education development programs, including knowledge of EMIS is preferred.
- Experience of representation and ability to represent SC effectively in external forums.
Qualification Requirements
• Bachelor’s degree in Social science, Statistics, Information management, Education or any relevant field.