Overview
Support the establishment of a structured documentation and task-tracking system within the Directorate to improve coordination, workflow efficiency, and knowledge management.
Key Responsibilities
- Maintain and update a centralized task-tracking system for Directorate activities
- Manage calendar coordination and support planning of strategic meetings and events
- Develop and maintain a comprehensive tasking log (deadlines, follow-ups, deliverables)
- Liaise with country offices and HQ units to ensure timely submissions and follow-ups
- Take meeting minutes and upload within 24 hours to shared platforms
- Maintain organized document repositories (SharePoint and shared drives)
- Ensure documentation is accurate, accessible, and up to date
- Support document review processes and provide feedback when requested
- Design and implement user-friendly tracking systems (dashboards, logs, reminders)
- Introduce automation solutions (e.g., Power Automate, task trackers)
- Identify inefficiencies and propose practical process improvements
- Support integration of AI-enabled tools for administrative and analytical tasks
- Develop and maintain a qualitative monitoring system for Directorate activities
- Track progress of key initiatives and provide status updates
- Conduct research and contribute to briefing notes, speeches, and talking points
Required Experience
- Demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.
- Preferably some relevant experience in international development or related area; Knowledge of the UN system is an advantage.
- Excellent analytical skills are required and experience designing infographics is an advantage.
- Experience in the use of computers and office software packages; experience with digital task management, process automation, or workflow optimization tools is a strong advantage.
Qualifications
- Be enrolled in a graduate school programme (second university degree or equivalent, or higher in Economics, African Studies, History, Social Science, International Development, Development Studies or other relevant fields),
- Have graduated with a university degree (as described above) and, if selected, must start the internship within one-year of graduation.
