Overview
The Communication Officer (Digital) will support UNICEF WCARO’s partnership, communication and advocacy efforts by developing, coordinating and implementing digital communications and leading the production of digital content.
Key Responsibilities
- Developing and implementing community engagement strategies.
- Developing a visual identity for Children’s Rights in the region.
- Managing and growing UNICEF WCARO’s online community presence across various social media platforms.
- Fostering a positive and inclusive online community environment.
- Monitoring and responding to followers’ inquiries, comments and feedback.
- Collaborating with internal teams to ensure consistent messaging.
- Analyzing follower metrics and trends.
- Organizing and hosting virtual events or webinars.
- Creating, curating and managing content for online platforms.
- Identifying and cultivating relationships with key followers and influencers.
- Staying updated on industry trends, best practices and emerging platforms.
Required Experience
- A minimum of two years of professional experience managing social media accounts, particularly Facebook, YouTube, Instagram, Linkedin and X
- Professional experience in community management or social media management is considered as a strong asset.
- Strong understanding of online community platforms, social media tools and analytics.
- Experience in graphic design: ability to create designs for digital media purposes in open-source graphic design programs.
- Proficiency in online tools such as Drupal, SharePoint, Hootsuite, and WeShare, amongst others.
- Proficiency in content production software such as Adobe Premiere Pro, InDesign, and Photoshop, Canva, or comparable software is an asset
- Strong grasp of the situation of children in the West and Central Africa region, and linkages to girl-centered groups across the region is considered an asset.
- Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
Qualifications
University degree in Communications (Bachelor), Journalism, Public Relations or a related field.
