Overview
The Travel Associate coordinates all travel conducted under the auspices of ICAO, ensuring staff and dependent travel is handled expeditiously and efficiently in accordance with Staff Rules.
Key Responsibilities
- Determine entitlement and advise on the most effective and economical method of accomplishing official travel.
- Create and issue tickets consistent with IATA resolutions.
- Coordinate with the Finance Branch in relation to travel claims.
- Liaise with the Travel Management Contractor (TMC) supervisors.
- Assist with the daily operations of the Unit, including providing entitlements for travel authorizations.
- Perform other related duties as assigned.
Required Experience
- A minimum of six (6) years of travel related experience within the airline industry.
- A high level of SABRE professional experience with particular focus on all facets of ticketing and Global Distribution System (GDS).
- Experience in handling complex international travel, including ticketing, reissues and refunds.
Qualifications
- High school diploma or equivalent is required.
- Diploma of college studies (DEC), a first level university degree with courses in Travel or related field is desirable.
- Training or certification with courses in Travel or related field is desirable.