Overview

The Operations Manager provides technical leadership for the planning, implementation, and monitoring of emergency operations responses, ensuring alignment with humanitarian standards and organizational priorities.

Tasks Summary

• Negotiate, plan and mobilize IFRC resources for emergency response assessments, planning, and implementation.
• Ensure response frameworks align with national and international standards, and IFRC policies.
• Supervise technical leads to ensure close collaboration with National Society departments.
• Monitor the situation and ensure interventions are responsive to needs and threats.
• Advise on additional human resources and support deployments.
• Ensure sound financial management of Federation-assisted programmes.
• Manage operational budgets within approved ceilings and donor requirements.
• Lead and motivate staff to ensure high performance, quality service, compliance, and timeliness.
• Develop and implement a Risk Management Plan.
• Ensure the safety and security of staff.
• Manage direct line reports and assigned resources.
• Promote integration of the response into longer-term programs.
• Lead and ensure operationalization of safeguarding policies and practices.
• Assist partners in achieving planned outcomes and deliverables.
• Support National Society in setting up structures for coordinated response.
• Promote and support membership coordination structures.
• Represent IFRC in coordination meetings and forums.
• Collaborate with National Society technical teams for situational analysis.
• Assist in creating operational objectives and priorities.
• Support development and implementation of operational standards, tools, and procedures.
• Support common planning, monitoring, evaluation, and reporting frameworks.
• Support a single data collection mechanism and common accountability framework.
• Develop and implement contingency planning and National Society capacities for emergency response.
• Ensure planning and reporting requirements are met.
• Develop programme approaches to strengthen National Society structures, capacity, and performance.
• Analyze existing data on National Society response capacity.
• Support National Society to enhance their position in coordination mechanisms.
• Build alliances and partnerships with stakeholders.
• Promote integration of humanitarian priorities into programming.
• Review operational learnings and adapt response options.
• Support National Society in establishing an effective information management system.

Experience Requirements

• At least 7 years of disaster management experience, including managing staff.
• Min. 1-2 years of field experience in coordinating and managing disaster and crisis management projects and activities, especially population movements.
• Work experience with RC/RC.
• Experience in project cycle management including proposal development, budgeting and reporting, monitoring, and evaluation.
• Good knowledge and relevant work experience in the regional context.

Qualification Requirements

• University degree in relevant area
• IMPACT training or equivalent