The Fund Raising Associate (Retention Campaigns) is responsible for the implementation of Donor Care and Value Maximization initiatives within the Individual Giving area, contributing to the performance of these campaigns through operational execution, monitoring, and supplier coordination.
Minimum 6 years of relevant experience in roles of a commercial nature, such as sales, marketing, contact centers, commercial campaign management, customer service or other similar environments. Verifiable experience in operational coordination, indicator tracking, and working with sales/service teams or external vendors. Experience can come from different sectors (commercial, services, industry, NGOs, among others). Previous experience in fundraising, membership programs or customer or partner loyalty initiatives, data literacy, effective collaboration with marketing services, technology, finance, digital transformation teams, and interaction with digital platforms is valued.
Completed secondary education, preferably complemented by training in the commercial field, such as administration, marketing, commercial engineering, commercial communications or other related disciplines. A bachelor’s degree or a master’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for experience.
Languages Required: Fluency in English and Spanish.
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