Temporary Appointment: Knowledge Management Assistant, GS-5, Communications Stream in Business Performance and Modernization Section, UNICEF Global Shared Services Centre, Budapest, Hungary

Overview

This role supports the creation, maintenance, and updating of shared knowledge for a Remote Support Hub model, aiming to improve user experience on UNICEF's knowledge platforms.

Tasks Summary

• Knowledge repository management and documentation
• Process capture and SOP development support
• Knowledge sharing, internal communications and learning support
• Data, reporting and service improvement support
• Coordination and general support

Experience Requirements

• A minimum of five years of experience in knowledge management, documentation, administrative support, programme/operations support, or information management is required.
• Proficiency with MS Office applications (Word, Excel, PowerPoint) and collaboration platforms is required.
• Experience supporting document repositories (SharePoint/Teams/Google Drive), SOPs, or internal communications is an advantage.

Qualification Requirements

• Completion of secondary education (i.e. high school diploma) is required, preferably supplemented by technical or university courses related to the work of the organization.
• University-level courses in information management, business administration, communications, social sciences, HR, public administration, or a related field are an asset.

Other Details

Languages Required: Fluency in both spoken and written English is required.

Languages Preferred: Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is considered an asset

Contract Duration: THIS TEMPORARY APPOINTMENT IS UNTIL 31 DECEMBER 2026

Work Modality: remote

Remuneration: