Overview
The Protection Caseworker AVR+MHPSS will conduct individual protection assessments for migrants, provide case management services, and support the implementation of post-arrival assistance.
Key Responsibilities
- Conduct individual protection assessments for migrants upon arrival.
- Detect vulnerability situations and protection risks, including survivors of gender-based violence and trafficking, children at risk, individuals with serious health conditions, and those needing psychosocial support.
- Document needs and develop individualized care plans.
- Provide case management services and follow-up on cases.
- Ensure the delivery of post-arrival services and assisted voluntary return.
- Monitor progress and coordinate referrals to specialized services.
- Support the implementation of safe and dignified post-arrival assistance.
- Collaborate with relevant authorities.
- Explain available assistance and ensure clear, culturally appropriate, and age-appropriate messaging.
- Maintain accurate case records in IOM's case management systems.
- Coordinate with the Protection Coordinator and other operational staff.
- Participate in protection coordination meetings.
- Collaborate with partners to strengthen referral networks and services.
- Assist in the preparation of reports and contribute to protection assessments.
- Undertake work travel as required.
- Perform other protection-related tasks as assigned.
Required Experience
- Licenciatura in Social Work, Psychology, Human Ecology, Social Sciences, International Relations, or related fields with 4 years of relevant professional experience.
- Master's degree in related fields with 2 years of relevant professional experience.
- Experience in protection case management, including care for survivors of gender-based violence (GBV) and trafficking, and at-risk children and adolescents.
- Experience working with vulnerable individuals, ideally including returnees or migrants with complex needs.
- Experience in referrals and coordination with local protection actors, NGOs, or government services.
- Experience in programs including a movement operations component is valued.
- Previous experience in UN agencies is desirable.
Qualifications
- Licenciatura in Social Work, Psychology, Human Ecology, Social Sciences, International Relations, or related fields.
- MaestrÃa in related fields.
- Additional training in case management, protection, migration, AVRR, M&E, PSEAH, VBG will be considered an advantage.
